Frequently Asked Questions

WHAT DOES YOUR LIFETIME HEALTH GUARANTEE COVER?

If the puppy is diagnosed by a suitable qualified veterinarian as having a life-threatening or severely disabling defect of certain genetic origin covered by this guarantee any time in its life, we will refund 100% of the purchase price, or pay for treatment up to the purchase price at a veterinary clinic approved by us.  We reserve the right to require a second opinion from a veterinarian of our choice at our expense.  If the puppy is euthanized or in any way disposed of, without a second opinion from the Seller’s veterinarian of choice, the Buyer waives all rights to a refund.

This guarantee covers the most common genetic diseases in Labrador Retrievers which are:

Narcolepsy, Cystinuria Type I-A, Centronuclear Myopathy (CNM), Congenital Myasthenic Syndrome (CMS), Exercise Induced Collapse (EIC), Hereditary Nasal Parakeratosis (HNPK), Hyperuricosuria (HUU), Progressive Rod Cone Degeneration (PRCD), Pyruvate Kinase Deficiency (PKDef), Skeletal Dysplasia 2 (SD2), Degenerative Myelopathy (DM), X-Linked Myotubular Myopathy (XLMTM), Dilute (D/D)

WHAT DOES YOUR THREE-YEAR HEALTH GUARANTEE COVER?

The three-year guarantee covers genetic/hereditary issues with the hips, elbows, knees & heart, present at birth and not the result of any common environmental origin.

WHAT IF MY LIFE CIRCUMSTANCES CHANGE AND I CAN’T KEEP MY PUPPY/DOG?

Your puppy has a Lifetime Rehoming Guarantee with us. Should you have the inability to care for your puppy in the future, you can contact us at any stage of his/her life and we will gladly find a suitable home for your beloved companion, no questions asked. 

WHAT IS EARLY NEUROLOGICAL STIMULATION?

ENS is a series of 3-5 second exercises which our puppies go through every day from days 3-16.  Puppies are introduced to brief amounts of safe stressors at a slow and easy pace.  These neonatal exercises have an optimal effect on the developing neurological, endocrine, circulatory and immune systems and produce puppies that are calm and stable and are able to recover quickly from stresses and fearful situations.

WHAT IS EARLY SCENT INTRODUCTION?

ESI is an exercise that helps produce puppies with better nose awareness and confidence and has proven to be very beneficial for their brain development.  By exposing them to a different scent days 3-16, we increase their brain potential and produce a better balanced dog with fewer behavior problems.

HOW MUCH ARE YOUR PUPPIES?

Please contact us for our initial email with pricing details and information about our puppies.

Puppies are generally sold with limited registration (no breeding rights), for family pets only.

If you are interested in raising a puppy for breeding purposes, please contact us for availability.

When you are ready to commit to a puppy, a non-refundable reservation fee of $500 is required to secure your spot on the waiting list.  This fee is deducted from the total price of the puppy.  You will have your choice of male or female, if both are still available.  Your pick spot is determined by how many puppies have been reserved ahead of you.  All spots are reserved on a first fee received, first spot reserved policy.  Second fee received, second spot reserved, etc.

DO YOUR PUPPIES HAVE REGISTRATION PAPERS?

Yes!  If our parents are registered with the AKC, their litter has been registered.  You will take home the papers to complete the registration for your particular puppy.  Our chocolate labrador, MayBelle, is not registered, but she does have the best hip score, excellent genetic testing and a fabulous personality, so we are thrilled to have her as a mother to several of our litters.

Our Golden Retriever Labrador Retriever mix puppies, also called Golden Labradors and Goldadors are not currently recognized by the AKC and are unable to be registered at this time.  However, they do come from parents who have been fully tested by OFA and have had genetic testing done.

HOW DO I RESERVE A PUPPY?

Fill out the “Contact Us” form and ask for our initial email for all the details!

DO YOU RECOMMEND A PARTICULAR BRAND OF PUPPY FOOD?

Yes!  We recommend Dr. Gary’s Best Breed dog food for the lifetime of your best friend. When adopting a puppy (up to two years of age) from us, we recommend Dr. Gary’s Best Breed puppy food.  Retrievers adopted after two years of age we recommend Dr. Gary’s Best Breed working breed dog food.  Both of these can be ordered online from Chewy.com

WHEN SHOULD I SCHEDULE MY PUPPY’S FIRST VET VISIT?

We guarantee the puppy to be in good health and free from visible signs of infection and contagious or communicable disease by our veterinarian when purchased.  It is imperative that your new puppy visit your veterinarian within five (5) business days of your purchase to confirm the same and validate your Lifetime Health Guarantee.

DO YOU HAVE ANY PUPPY TRAINING RECOMMENDATIONS?

Yes!  We recommend a wonderful online puppy school at this link. We are pleased to offer you the following code OFR25 for a substantial discount.

We are sure it will meet and exceed your expectations of having a well-trained puppy.  Of course, you must be faithful to work the program, but they make it very enjoyable.  There are tons of videos to help you and your family thoroughly understand the entire training process so that your best friend will be enjoyed by your entire family at a very young age.

CAN I PICK MY OWN PUPPY?

Yes! Puppy pick is determined by when your reservation fee is received. First fee received, first pick, etc. When it is your time to choose, we share with you the character traits and personality of all the remaining puppies in your preferred gender and you are free to pick from any of them.

CAN YOU HELP WITH TRANSPORTATION FOR MY PUPPY?

Yes! If distance prevents you from coming to our house for puppy pick up, transportation through American Airlines, or our travel nanny can be arranged for an extra fee. Final payment & fees for transportation need to be paid 7 days prior to puppy transport.